Q & A

QUESTIONS AND ANSWERS


We are here to answer any questions or concerns you might have and if you cannot find the answer you are looking for in this Q and A then please do not hesitate to contact us. 

The FDA does restrict us from claiming that Hemp/CBD will treat various conditions but you will find many studies confirming the benefits of using Hemp/Cannabis for over 700 different diseases. Any or all statements you find on our website or products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any diseases.


CAN I GET HIGH FROM ANY OF THE CBD PRODUCTS?

No. Even if you ate an entire jar of paste in one sitting (we strongly DO NOT recommend this), you wouldn’t get high from these products as the compound CBD does not contain the psychoactive properties that THC does.


STORAGE AND LIFESPAN OF THE HEMP PASTE?

At least two years if unopened and stored in the refrigerator or freezer. Once opened paste will remain fresh for at least 1 year. The oils mixed in the paste ( MCT and Vegetable Glycerin) have antibacterial properties therefore assisting in the lifespan of the product.


HOW DO I ADMINISTER THE HEMP PASTE?

The paste comes with a 1g (20mg) dosing spoon and is typically taken sublingually under the tongue for the most effective method of consumption. Please do not administer rectally or vaginally. It can also be administered topically with using a 1:1 ratio of DSMO and Hemp Paste.  


WHAT ARE THE DOSING INSTRUCTIONS FOR THE PASTE?

The FDA does not allow us to prescribe dosage but we give recommendations as a base line to start with. The recommended dosage comes from our customers over the years and primarily goes by body weight, diet, alkalinity of the body and then, of course, the reason for taking it can influence the amount needed, but typically 60-300mg per day is suggested.


CAN CBD BE MISTAKEN FOR THC IN A DRUG TEST?

Only if it’s a cheap test kit. We recommend telling your employer that you are taking CBD which is legal. Tell your employer that they might want to send out your test to a more accurate testing facility because the common THC test kit sometimes cannot distinguish between THC and CBD.


WHAT ARE THE LEGALITIES SURROUNDING CBD PRODUCTS?

The FDA states that all CBD products must be below .3% THC to sell or ship, we average 0.17% THC in our hemp products therefore we are completely legal.


WHAT IS A PREFERRED CUSTOMER?

Preferred Customers recieve 10% off purchases for a year. To join as a Preferred Customer for a one time membership cost of $50 (reflected at checkout).  


HOW DID YOU CREATE THE SOS KITS?

We worked with certified holistic health practitioner, Billie Jean Rogers to create the SOS Kits that provide the most nutritional and functional benefits for anyone experiencing less than optimal health. For more information visit: NutracueticalDiet.com 


HOW DO REFERRAL LINKS WORK ON MY NUTRACEUTICALS?

You will be give a link to your particular site; MyNutra.com/yourname. Your name will appear at the top of the website and when someone is on your site and they click "JOIN" they will be signed up under you.


WHAT HAPPENS WHEN MY CUSTOMER SIGNS UP UNDER THE COMPANY AND NOT ME?

Call in and notify our office that you have a customer that forgot to purchase under your affiliate/ID number, we will then move them to your account once we verify who referred them.


SAME DAY SHIPPING?

Orders placed before 12pm MST will go out that day, otherwise your order will go out the following day. During large sales orders may be shipped within two days of purchasing. Orders placed on Saturday and Sunday will be processed and shipped on Monday.


IS A SIGNATURE NEEDED FOR SHIPPING?

We require a signature at delivery for packages being shipped to an Apartment / Unit # or other multi dwelling. This is due to packages being delivered and then stolen before the customer has picked them up. If this is not convenient with you when you place your order, please call us as we have (2) options available to you. (1) We can hold your order and ship when it is convenient or (2) email us at office@mynutraceuticals.com stating that you do not want a required signature and that you take full responsibility for your package delivery. Please view our Shipping Terms & Agreement prior to checkout for more information.


DO YOU SHIP INTERNATIONALLY?

Yes. International shipping is a flat rate of $40 and will be applied at checkout. We ship via FedEx unless the customer requests USPS. Please be aware of our shipping terms and policy before checkout and also be aware of the legality of hemp products in your country.